বিশ্বাসই আমাদের ভিত্তি
Trust & safety
Comfort food from a stranger's kitchen should feel safe. So we build trust into every step — for buyers and chefs alike.
The promise behind every meal
Verified home chefs
Every seller passes NID verification, and their kitchen is reviewed before going live.
Safe food handling
Sellers follow hygiene guidelines and clearly list allergens, spice levels and freshness.
Payment flexibility
Pay by cash on delivery, bKash or NAGAD. Money only changes hands when your food arrives.
On-time delivery
Clear delivery windows and live order tracking from preparation to your doorstep.
How we verify every chef
- 1
NID verification
Every chef submits their NID and sparks a secure identity check before their kitchen goes live.
- 2
Kitchen review
A short onboarding review confirms food-handling basics, hygiene and safe packaging.
- 3
Ongoing ratings
Buyers rate every meal. Low-rated kitchens are flagged and removed if standards slip.
Buyer protection
- Pay on delivery, bKash or NAGAD — money only moves when your food arrives
- Refunds for missing, late or clearly wrong orders
- Direct chat with the chef for custom orders and requests
- Your personal details are never shared with third parties
Spot a problem? Tell us.
Our team reviews every report and acts within one working day. Your identity is always kept confidential.